Anatomy of an Outage

A Visual Breakdown of the AWS US-EAST-1 Disruption of October 20th

Total Disruption Duration

15h 12m

From initial impact to full service recovery.

The Root Cause: A Cascading Failure

The outage wasn't a single event, but a chain reaction that rippled through core AWS infrastructure, starting with a fundamental service failure.

DNS Resolution Failure

The initial trigger. DNS, the internet's phone book, failed for DynamoDB endpoints, making the critical database service unreachable.

EC2 Subsystem Impairment

With DynamoDB unstable, a dependent internal subsystem for launching new EC2 instances began to fail, creating a compute bottleneck.

Network Load Balancer Failure

The EC2 issues then impaired the system monitoring Network Load Balancer health, causing widespread network connectivity problems.

Outage Timeline

11:49 PM (Oct 19)

Initial impact begins with increased error rates and latencies.

1
2

2:24 AM

DynamoDB DNS issue resolved. Services begin recovery, but EC2 impairment is discovered.

9:38 AM

Network Load Balancer health checks are recovered, a major step in restoring connectivity.

3
4

3:01 PM

Full Recovery. All AWS services return to normal operations, though some backlogs persist.

The Global Ripple Effect

The outage was centered in the **US-EAST-1 (N. Virginia)** region, but its impact was global. This is because US-EAST-1 is AWS's oldest and largest region, and it hosts the control planes for many global services like IAM.

When US-EAST-1 failed, it wasn't just applications in that region that broke; management and administrative functions for services worldwide were also affected, demonstrating the risk of a centralized dependency.

Primary Affected Service Categories

The outage directly hit a wide range of foundational services.

Building Resilience: Key Mitigation Strategies

This outage highlighted the critical need for resilient architecture. Companies can adopt several strategies to protect themselves from similar regional failures.

Multi-AZ Deployment

The mandatory baseline. Distribute applications across multiple Availability Zones within one region to survive data-center-level failures.

Multi-Region Architecture

Maintain a standby or active architecture in a separate AWS Region. Use services like Route 53 for automatic failover.

Decouple Dependencies

Use services like SQS and Lambda to create loosely coupled systems where a failure in one component doesn't cascade to others.

Use Global Services

For critical data, leverage services with built-in cross-region replication like DynamoDB Global Tables or Aurora Global Database.

Multi-Cloud or Hybrid DR

For maximum resilience, store critical backups and recovery plans in a different cloud provider or on-premises for a true "escape hatch".

Regular DR Testing

Continuously test failover procedures to ensure they work as expected. An untested disaster recovery plan is not a plan.